Coaching Tips

  • Periodically have one on one’s with each team member; this builds trust and a relationship but also allows for issues to surface that the team member may not think is that big of a deal or they don’t want to talk about.  You cannot be a great Scrum Master if the team does not trust you or you do not take the time to build the relationships

  • Use Energizers for any meeting of length just to get the team focused and engaged; also serve as team building moments

  • Remember this – you are a facilitator as a Scrum Master – you provide the container and they provide the content.  It’s up to you to determine a meeting format where they will be productive, but you let the team determine the outcomes.

  • When teaching/training, remember to teach from the “back of the room”.  Keep it to approx. 10 min of material and then some activity/game to re-enforce the material​

  • Your goal is to work yourself out of a job – a great Scrum Master teaches a team to self-organize so well that they no longer need a Scrum Master (a Scrum Master’s actions should always enhance the team’s self-organization)

  • Always be aware of nonverbal cues from team members, how team members interact, things not said – emotional awareness is incredibly important (also with stakeholders, any audience)

  • Use Agile in your quest to become a better agilest – celebrate failures because you learn from them; take time to inspect and adapt your progress and ask how you can change up your learning process to be more effective

  • Always HAVE FUN!  Teams will mimic your emotional state so if you are having fun, being positive, it will catch on!